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Meyer Jabara Hotels is reporting a 24.20% turnover rate through the first half of 2023. With the U.S. Bureau of Labor Statistics citing 70% to 80% turnover annually as the industry norm, this 46-year-old hotel ownership and management group is obviously doing something right. With hotel operators still feeling the sting of the “Great Resignation,” MJH is revealing its secret to employee retention success.
Properties operated by Meyer Jabara Hotels continue to win awards. Recently the Delta Hotel by Marriott Allentown was selected by the Small Business Council of the Greater Lehigh Valley Chamber of Commerce as the winner of its “Excellent Emerging Business” award, presented to a business less than three years old. The honor was awarded for the hotel’s outstanding business practices as demonstrated by their mission, Chamber and community involvement, customer satisfaction, and commitment to quality, leadership, marketing, training, and development.
To keep on its established trajectory for growth and profitability, President Justin Jabara promotes Heather Sanborn to Corporate Director of Revenue Management effective immediately. Previously serving as regional director of revenue management, Sanborn is now responsible for overseeing the entire portfolio and assisting regional revenue managers in their day-to-day tasks.
Meyer Jabara Hotels has been selected by Miami-based Pappas Hotels to manage the 95-room Holiday Inn Express & Suites in Aiken, S.C. The limited-service hotel without food and beverage is a top performer in the IHG portfolio. This deal marks the fourth Holiday Inn Express to be managed by MJH and its third hotel in South Carolina.