International Banker is joined by Mr. Selman Bicaco Urrutia, Head of Private Banking and Member of the Executive Committee, Piguet Galland & Cie SA to discuss how they provide impeccable service to their clients, the current economic conditions and the future of private banking in Switzerland.
Piguet Galland & Cie SA, “a bank on a human scale”, safeguards what many banks are abandoning as they embrace digitalisation and distance themselves from clients. In our interview, Selman Bicaco Urrutia, Head of Private Banking, explains how Piguet Galland employs digital tools and other means to only intensify its crucial human touch.
International Banker is joined by Mr. Olivier Calloud, Chief Executive Officer of Piguet Galland, to discuss the bank’s strategy, maintaining high levels of customer service during the pandemic and future objectives.
Credit Suisse is not undergoing its first restructuring. When entire divisions are restructured, projects are stopped, and regional focuses shift, the staff takes notice and starts to move.