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We ve all done it. A bad night s sleep or a tough commute made us cranky, and we lashed out at a coworker who did nothing wrong. What can we do to make up for it?

United statesYan krukauKlodiana lanajDaniel kimJoel koopmanWarrington college of businessTexasam universityUniversity of floridaBusiness ethicsWarrington collegeIncivility affects actors tooComplex effectsPerpetrator workHome behaviors