Learning professionals should consider creating or improving strategies to measure transformational and effectiveness data as well as transactional and efficiency data. Doing so may make a fuller measure of learning in an organization possible. Studying Mezirow’s theory is a good place to start.
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Few organizations have a well-thought-out measurement and reporting strategy. Dave Vance and Peggy Parskey have written two books to demystify the process and provide practical, down-to-earth guidance for L&D practitioners.