Happy Independence Day, so when you head tour fourth of july party, one thing you will want to do is take your phone and have the app on it to check live radar, weather alerts, sent tour phone, down load it at itunes and Google Play Store and you will know if you need your umbrella as you go to your party. They will be hit and miss which is why app is a good idea. Is there fox 29 weather app just about weather and it shows you live radar. The as soup as you click on it. You can down load that on iphone or android and it will come in hand toy day. We will go with the seven out of ten. I think early part of the take will be okay. Early parades, we will get those in for the most part but there are some showers showing up on ultimate Doppler Radar this morning. New castle county delaware, Sussex County as well, it looks like mostly around middletown, elkton maryland getting rain this morning as well. Anyplace south of wilmington in New Castle County seeing just very light showers, this mor
Changing Customer Behavior Impacts Contact Centers and Creates New Demands for the Customer Experience
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Noble Systems recently conducted a contact center market survey to explore changes in customer behaviors in the past year and to examine the impact of these changes on the industry. The results show that more than half of respondents have seen significant new demands on their operations, from the method in which customers contact them to when they contact them. The shifting demands have spurred these organizations to adapt their business strategies to support the new customer experience.
Noble Systems | Customer Contact Technologies
There’s no doubt that 2020 was one of the most difficult years for our clients that we have seen in our 30+ years as a contact center technology provider. Our current focus is on helping them improve their customer journey and adapt to changing consumer behavior and new demands on their operations.