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Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere

Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need today to support agents working from home, in the field or in a hybrid model - all in one system The Estée Lauder Companies, Smile Direct Club and Sonos embraced Service Cloud 360 to meet new customer expectations News provided by Share this article Share this article SAN FRANCISCO, April 21, 2021 /PRNewswire/  Salesforce, [NYSE: CRM], the global leader in CRM, today introduced the next generation of Service Cloud technology to support changing customer service expectations and provide connected, personalized service from anywhere on one digital engagement platform. 

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