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The perils of legacy software for retailers adopting digital journeys
The author, Allan Dickson, argues that XXX
In the devastating wake of the global pandemic, companies across industries are grappling with the economic impact – and few more so than the embattled retail sector. Without a doubt, “making the numbers” is rare amid weaker revenue. This means there is inevitably a strong focus on cost containment, including IT spend, often resulting in the dilution or even abandonment of IT initiatives that are essential to retailers’ long-term competitiveness.
The worst hit are likely to be those companies that have regularly deferred replacement of stable older IT systems “for another year” to save money. Today, many existing portfolios contain proprietary and highly modified best-of-breed applications that may span several generations of technology. Functionality within these may be brittle and difficult to change, requiring expensive interfacing and laborious int
The author, Gareth Hawkey, says now is the time for retailers to invest in technology
While the economic environment is creating a tough operating landscape for South African retailers, technology is providing near-infinite opportunities for forward-thinking retailers to drive sales and bottom-line growth.
That said, however, leaders now need to look at every aspect of growth and change management through the lens of Covid-19. Practically speaking, looking through “Covid eyes” means regarding almost every aspect of business, finance and leadership as an opportunity to re-imagine and to rebuild in a way that reflects the vastly different environment the pandemic is shaping worldwide. This is particularly important when considering partnerships, and how new partnerships can benefit businesses, individuals and the communities in which they operate.