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Apr 12, 2021
Point of sale (POS) technology in a modern enterprise solves a myriad of problems, from managing inventory to insights that improve customer experience and retention, as well as a host of other tools to support omnichannel retailing.
By Allan Dickson, independent chairman of redPanda Software
As competitive retailers hurtle ever faster into the efficiencies made possible by digitisation, it is prudent to consider the history of POS to get a clearer picture of how a “if it isn’t broken don’t fix it” approach represents being stuck at a juncture along the evolutionary journey of POS. Sometimes this is caused by a preference not to spend money on technology, other times it is because retailers are hindered by legacy infrastructure.