- [announcer] do you have an invention idea but don t know what to do next? call invent help today. they can help you get started with your idea. call now 800-710-0020. the travel nightmare that began before christmas is still not over. pamela brown here in for anderson tonight, and when we left you last night, southwest airlines ceo is apologizing to all the passengers stranded by all the flights the company canceled due to the weather and it s just a meltdown. well 24 hours later, there are about another 200 2500 reasons to apologize, as it about 2500 more cancellations today and nearly as many tomorrow. and it s gone to the point that southwest has been busing some people from airports, as far away as new york s laguardia and denver to houston. details now from cnn s gabe cohen. tens of thousands of travelers still weathering southwest meltdown without a clear and insight. i am hungry, i am exhausted, i just want to go home. the airline canceling more than 2500 fligh
- [announcer] do you have an invention idea but don t know what to do next? call invent help today. they can help you get started with your idea. call now 800-710-0020. new covid travel requirements for this coming from china, i will talk to a doctor about these restrictions, and whether they can be effective. after days of delays and cancellations, a southwest airlines slowly but surely seems to be working its way back to normal. but it won t get there right away. a representative for the pilots union says it looks like the flight schedule will be mostly full by friday. the airline has canceled more than 2300 flights for the coming day but that number jobs to only 39 cancellations by friday. airports are filled with long lines of southwest passengers trying to re-book as piles of luggage continue to grow. while other airlines recover from last week s winter storm fairly quickly, southwest has not. on tuesday, southwest accounted for 84% of cancellations among all airlines
72-year-old pam shelby on tuesday, stranded and sleeping at baltimore s airport for days. i am scared, i am not going to get out of here, and i am by myself. a good samaritan saw her story on tv and bought her a ticket home to alabama on another airline, leaving wednesday night. i just want to go take a shower and sleep and get this out of my mind. that person who bought the ticket, what did that mean to you? she was a godsend. she was my angel. an angel indeed, let s hope that could spread and gets reimbursed by southwest. skip cohen joins us now at baltimore airport. gape, what is the projection for when things will get better? pam, that is what everyone is wondering. no official update today from southwest airlines on that but we can tell you that an official with their pilots union is telling cnn that they expect a mostly full schedule for southwest by friday, and in a statement, the
still, thousands of passengers are stranded and struggling. i hate southwest, i hate them. but amid the chaos, we ve seen remarkable gestures. i m 72-year-old pam shelby on tuesday, stranded and sleeping at baltimore s airport for days. i am scared, i am not going to get out of here, and i am by myself. a good samaritan saw her story on tv and bought her a ticket home to alabama on another airline, leaving wednesday night. i just want to go take a shower and sleep and get this out of my mind. that person who bought the ticket, what did that mean to you? she was a godsend. she was my angel. they are footing the bill for things like, hotel food, transportation, unable to reach southwest customer service. now the airline says, those travelers should save their receipts, which will be reviewed on a case by case basis.