While upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed Oriental Insurance Co Ltd to pay Rs2,73,000 with an interest of 9%pa (per annum) as cost for knee replacement treatment. NCDRC categorically stated that Oriental Insurance failed to bring to the notice of the complainant terms and conditions (T&C) of the mediclaim policy.
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Setting aside an order passed by the Kurukshetra district consumer dispute redressal forum, the national consumer disputes redressal commission (NCDRC) reiterated that, for claiming insurance on accidental death, all relevant documents need to be submitted.
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