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The County of Orange Social Services Agency (SSA) is pleased to announce the availability of its Fiscal Year (FY) 2019-2020 Annual Report, covering the period from July 1, 2019 through June 30, 2020. The report highlights the Agency’s accomplishments and initiatives and reflects on SSA’s efforts to ensure continued accessible and responsive services to the community during the pandemic. Key accomplishments in response to COVID-19 include: Maintained connections with vulnerable clients during the pandemic to ensure their overall health and well-being, assessing and addressing immediate unmet needs. SSA staff across all divisions worked to conduct welfare calls to: CalWORKs / Children & Family Services mutual clients: 22,000 cumulative calls made

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