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County of Orange Social Services Agency offering COVID-19 vaccines

County of Orange Social Services Agency offering COVID-19 vaccines
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County of Orange Social Services Agency to re-open central regional office on July 6, 2021

Households interested in applying for Medi-Cal only may also visit www.coveredca.com By phone: please call SSA’s Call Center at (800) 281-9799 Call Center hours are 6:30 a.m. to 8 p.m. Monday through Friday and from 7 a.m. to 4:30 p.m. Saturdays. To apply for In-Home Supportive Services (IHSS) or for questions related to ongoing IHSS cases, please call (714) 825-3000 or fax (714) 825-3001 between 8 a.m. and 5 p.m. Monday through Friday. In addition, if you suspect a child is at risk of abuse or neglect, call our 24-hour Child Abuse Registry at (800) 207-4464 or at 714-940-1000. Please call the 24-hour Adult Protective Services Hotline at (800) 451-5155 if you suspect a senior or dependent adult is at risk of abuse or neglect.

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OC Social Services expands office hours at regional offices

Santa Ana, CA 92705 Clients who arrive at SSA facilities will go through a brief pre-check process prior to being allowed entry into an SSA lobby. SSA staff will inquire about the purpose of the client’s visit and will conduct a short health screening questionnaire. Visitors will be strongly encouraged to practice physical distancing throughout their visit. Further, all visitors, unless under the age of two, those who have breathing issues or those with an underlying medical or mental health issue, are required to wear a face mask or cloth facial covering for the safety of others. SSA will continue to provide drive through benefits issuance of new and replacement EBT and Medi-Cal Benefits Identification Cards (BIC) by appointment only. To schedule an appointment, please call the SSA Call Center at (800) 281-9799 or contact your assigned caseworker.

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County of Orange Social Services Agency to re-open Four Regional Centers with limited functionality

Santa Ana, CA 92705 Clients who arrive at SSA facilities will go through a brief pre-check process prior to being allowed entry into an SSA lobby. SSA staff will inquire about the purpose of the client’s visit and will conduct a short health screening questionnaire. Visitors will be strongly encouraged to practice physical distancing throughout their visit. All visitors, unless under the age of two, those who have breathing issues or those with an underlying medical or mental health issue, are required to wear a face mask or cloth facial covering for the safety of others. Limited visitations and Live Scan appointments will continue by appointment only for Children & Family Services clients.

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County of Orange Social Services Agency to close Public Assistance Lobbies effective December 29, 2020

Santa Ana, CA 92705 SSA eligibility staff will be stationed in front of the Anaheim, Garden Grove, Santa Ana and Aliso Viejo Regional Centers on Monday through Friday from 9 a.m. to 1 p.m. to provide critical benefits assistance to individuals who may not have access to telephone or internet services. SSA’s other office locations will remain closed and services currently provided by appointment only will continue. Effective December 31, 2020, the Aliso Viejo Regional Center will shut its doors, with staff and services from that location transitioning to the Laguna Hills Regional Center (LHRC) at 23330 Moulton Parkway. The LHRC lobby will remain closed, however, eligibility staff will be stationed in front of the office on January 4, 2021 to assist individuals experiencing accessibility issues by phone/internet.

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