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General Motors Releases May 2021 Over The Air Update
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General Motors has released a new over the air (OTA) update for vehicles running its Global B architecture, including the 2020 Corvette as well as 2020 Cadillac CT4 and CT5 sedans.
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General Motors has issued a service update for certain examples of the 2021 Cadillac Escalade and Cadillac Escalade ESV full-size luxury SUVs over an issue related to the volume calibration of the OnStar in-vehicle telematics system.
The problem: vehicles equipped with the Cadillac User Experience (CUE) infotainment system may have a condition where, during a secondary or backup emergency call, customers might complain it is difficult to hear the OnStar advisor. A volume boost calibration for emergency calls was incorrectly set to 0 instead of +16 as originally intended. This results in the secondary call being approximately 10 decibels below the requirement.