0 sales in the u.s. are done online, but during the holiday season, that goes up to double that. if not even higher. so, aside from the gift card in the mail, as for the number of americans truly impacted we this, well, neither fedex nor ups will divulge the specifc numbers but will say of the hundreds of millions of packages they delivered between thanksgiving and criminal, the vast majority of them did arrive on time. the snafu from yesterday and the day before was a minimal episode but they re looking to the future, and clearly, as ecommerce grows, getting the delivery systems to handle it all will take preparation. some online shoppers taking to so-media to vent. terri says, thanks for taking my money, ruining my son s christmas and takes days off to avoid dealing with desperate customers trying to find out how to get their packages. corporate citizens. they re refunding the costs, giving gift cards, doing their best to make the best of a bad situation. we re talking bat minor in