0 sales in the u.s. are done online, but during the holiday season, that goes up to double that. if not even higher. so, aside from the gift card in the mail, as for the number of americans truly impacted we this, well, neither fedex nor ups will divulge the specifc numbers but will say of the hundreds of millions of packages they delivered between thanksgiving and criminal, the vast majority of them did arrive on time. the snafu from yesterday and the day before was a minimal episode but they're looking to the future, and clearly, as ecommerce grows, getting the delivery systems to handle it all will take preparation. >> some online shoppers taking to so-media to vent. terri says, thanks for taking my money, ruining my son's christmas and takes days off to avoid dealing with desperate customers trying to find out how to get their packages. corporate citizens. they're refunding the costs, giving gift cards, doing their best to make the best of a bad situation. we're talking bat minor inconvenience. >> jim? the stocks of the companies unaffected. fedex actually rows on the day after all this news hit. >> well, ultimately it is the shipper's responsibility, or the retailer, whoever made the promise, the customer us put their money down. if the businesses say they can do it, you are supposed to believe them. this is growing pains for the transition from brick and mortar to online shopping and people are shopping on their phones, capturing a lot more business, growing a lot faster than peopleeelized. it is the shipper's responsibility or the retailers and if you have a kid that maybe believes in santa claus you have a problem as a parent. i blame the businesses but ultimately business is good for them, and this is kind of governor the economy, too. it shows that activity was very gentlemen were saying, according to a pay pal study, 52% of people were shopping online. they'd rather shop online versus in person at brick and mortar stores. >> this one here -- >> we do. >> puffer coat. >> basically a very warm coat. a fur-trimmed puffer coat by dkny, $280 and now almost $129. almost 0% -- 70% off. macy's his have a huge discount, as well as wal-mart. home goods are trying to be cleared out. people thought it would be a really big seller and it wasn't. one of the big severals were the luxury vacuums. i love these luxury vacuums. good. >> they're trying to pump up the numbers because arch reports the seasonal sales in a couple of days, so they're trying to get the last-minute sales numbers in. >> absolutely. >> 129 for that vacuum cleaner? >> no. what happens when retailers start discounting, more than 70% off, it starts eating into their margins. in layman's terms retailers are losing revenue. good for the custom efforts, not good for the company. >> what's that, chuck? this democrat says obamacare won't be a top issue in 2014? is he right of -- or dead wrong. and after college, now more young adults are moving back in with mom and dad before the baby. the new trend taking hold of households is next.