Beyond The Hype: How AI Must Deliver Real Value To Create The Ultimate Customer Experience forbes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forbes.com Daily Mail and Mail on Sunday newspapers.
My top predictions and trends for 2024. I’m always optimistic as I look to the future. That doesn’t mean I’ll put my “head in the sand," I’ll share those as well