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Ten Customer Service And CX Predictions For 2024 (Part Two)
My top predictions and trends for 2024. I’m always optimistic as I look to the future. That doesn’t mean I’ll put my “head in the sand," I’ll share those as well
United states
Jay baer
Cx investments
Cause increases customer satisfaction
Global what matters report
Chances to get it right
Want it now
Not eliminate jobs
New year
Customer service
Customer experience
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