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Using AI to Soften Angry Customer Voices: Call Center Anti-Harassment Technology Unveiled

The power of AI has been harnessed to soften the voices of angry customers. A technology aimed at mitigating customer harassment in call centers was announced on May 15th. Additionally, a scientifically proven method to control anger in daily life has been discovered. We spoke with a university professor from the research group for tips on this technique.

Izumi oguriNobuyuki kawaiTakayoshi fujiiRihito itagakiUniversity of tokyoUniversity of tokyo joint developmentNagoya university graduate schoolNews on japanTokyo jointChief commentatorControl angerTwo groupsProfessor nobuyuki kawaiObjectively handling anger towards

Japanese Scientists Find Deceptively Simple Trick to Demolish Anger

Japanese Scientists Find Deceptively Simple Trick to Demolish Anger
theepochtimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theepochtimes.com Daily Mail and Mail on Sunday newspapers.

Yuta kanayaNobuyuki kawaiSchool of informaticsNagoya universityStudy findingstheScientific reportsGraduate school

Progressive Charlestown: After being insulted, writing down your feelings on paper then getting rid of it reduces anger

Progressive Charlestown: After being insulted, writing down your feelings on paper then getting rid of it reduces anger
progressive-charlestown.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from progressive-charlestown.com Daily Mail and Mail on Sunday newspapers.

Yuta kanayaJim mageauNobuyuki kawaiNagoya universitySchool of informaticsScientific reportsGraduate schoolAichi prefectureProgressive charlestown after being insultedRiting down your feelings on paper then getting rid of it reduces anger

How to smother your anger with a piece of paper

How to smother your anger with a piece of paper
thenewdaily.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thenewdaily.com.au Daily Mail and Mail on Sunday newspapers.

Nobuyuki kawaiYuta kanayaLaboratory for comparative cognitionNagoya university graduate school of informaticsNagoya university graduate schoolAssociate professor nobuyuki kawaiComparative cognition

Can Writing Down Thoughts And Shredding Paper Help You Process Anger? A Study Found This

The study found that dispelling of anger through the disposal of an object in this case, a piece of paper carrying negative thoughts can be done by 'recognising that the physical entity has been diminished', which thereby leads to the anger also disappearing. TheHealthSite.com

Yuta kanayaNobuyuki kawaiResearch has foundStudy found thisControl tipsAnger management tipsMiss outAnger control tipsAnger management tipsAnger managementNew studyRushing paperRiting negative thoughts on paperNgry journalingHredding paper to control anger