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Amid worsening levels of air pollution, the hospitals in Gurugram have registered a 30 per cent increase in patients with respiratory ailments. While a majority of them complain of nose and throat infections, others suffer from breathing problems, heart attack, brain stroke, inflammation of eyes and lungs. Besides, the number of patients with diabetes and blood pressure is
Amid worsening levels of air pollution, the hospitals here have registered a 30 per cent increase in patients with respiratory ailments.While a majority of them complain of nose and throat infections, others suffer from breathing problems, .
RCM Outsourcing on the Rise Due to COVID-19 and Changing Reimbursement Models
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The pandemic reinforced the need for healthcare organizations to digitalize and automate their customer-facing patient experience processes. Healthcare providers report higher digital engagement and telehealth utilization, as over 50% of patients expect providers to have digital capabilities. Key areas healthcare providers are focused on improving include patient scheduling, secure online auto-payment options, telehealth and remote patient monitoring, and financial counseling with increased price transparency. Further, the shift from fee-for-service reimbursement to value-based care is driving healthcare providers to focus on core operations and enhanced patient experience. This has increased the outsourcing of RCM middle- and back-office functions. COVID-19 and a move to value-based care have incentivized the adoption of digital operations in RCM. These trends are covered in Avasant’s new
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