Is the cost-of-living-crisis forcing our current generation of pensioners and soon-to-be retirees to store up problems for themselves 10 or 20 years down the line? And what, if anything, can the industry do to help mitigate these problems?
Embark service issues sees advisers vote with their feet If you do not have good customer service, then advisers will vote with their feet. This is exactly what materialised with Embark’s service issues. Several people have suggested to Money Marketing that the company has been struggling to provide a
Read the digital issue in full here Cover feature Assigning roles to genders has happened for centuries, so what can be done to redress the lingering imbalance in financial services? Lois Vallely investigates Editor’s view Why we need to build people up and not tear them down. Editor Katey Pigden discusses Leaders
It's time for real action. Assuming Lloyd’s is an interim measure, what the FCA desperately needs is a committed public figure, known for his or her pro-consumer stance, someone who has both a campaigning track record and a willingness to speak out loudly in defence of small savers’ interests.