The British state is costing more to deliver services less well. Radical change is desperately needed. How the system is reformed is one of few questions to which Sir Keir Starmer has an answer. He will methodically strip issues out of the political arena, and hand over decisions to unelected civil servants, quangos, and judges to create technocratic governance unimpeded by pesky debates between elected representatives.
SIR – I received an NHS letter postmarked February 9 at 12.30pm on February 16. My X-ray appointment was for 3pm. Thankfully I was able to attend. Had the appointment been sooner, it would have been another one missed.