ma am, what seat are you in? we re we just left boston, we re up in the air. we re supposed to go to l.a. and the cockpit is not answering their phone. okay, but what seat are you sitting in? what s the number of your seat? i m in my jump seat right now. at 3r. okay. you re the flight attendant? critical minutes went by as ong was repeatedly asked the same questions. i m sorry, did you say you re the flight attendant? hello? yes, hello. what is your name? you re going to have to speak up. i can t hear you. sure. what is your name? okay. my name is betty ong. i m number three on flight 11. okay. and the cockpit is not answering their phone. for approximately 23 minutes, betty patiently told us she thought they were being hijacked because two or three men gained access to the cockpit and the
bi pilots. and our number five, our first class passengers our first class galley flight attendant and our purser and we can t get into the cockpit. the door won t open. this is operations. what flight number are we talking about? flight 12. no, we re on flight 11 right now. flight 11. i m sorry. who are you, hon? she gave her name as betty ong. at 8:25 a.m. boston controllers realized flight 11 had been hijacked. 13 minutes passed before they called the military s northeast air defense sector to intervene. we have a hijacked aircraft
teams took their seats, mostly in first and business class. once their planes were in the air, they sprang into action. on american flight 11 en route from boston to l.a., terrorists took over the cockpit. then they made two announcements that were overheard by air traffic control and other pilots. we have the plane. just stay quiet and you ll be okay. we are returning to the airport. nobody move. everything will be okay. if you try to make any moves, you ll endanger yourself and the airplane. just stay quiet. the hijackers turned off the plane s transponder making it difficult to track. flight attendant betty ong used an air phone to call american airlines reservations.
we have the plane. stay quiet and you ll be okay. we re returning to the airport. nobody move. everything will be okay. if you try to make any moves, you ll endanger yourself and the airplane. just stay quiet. the hijackers turned off the plane s transponder, making it difficult to track. flight attendant betty ong used an air phone to call american airlines reservations. ma am, what seat are you in? we re we just left boston. we re up in the air. we re supposed to go to l.a. and the cockpit is not answering the phone. what seat are you sitting in? what s the number of your seat? i m in my jump seat right now, 3r. okay. you re the flight attendant? critical minutes went by as ong was repeatedly asked the same questions. i m sorry. did you say you re the flight attendant?
okay. and the cockpit is not answering their phone. for approximately 23 minutes betty patiently told us she thought they were being hijacked because two or three men gained access to the cockpit and the cabin crew couldn t communicate with the pilots. number five. our first class passengers are first glass galley flight attendant and pursers and staff. we can t get in the cockpit. the door won t open. this is operations, what flight number are we talking about? flight 12. no. we re on flight 11 right now. this is flight 11. flight 11. i m sorry, nadine. who are you, hon? she gave her name as betty ong. at 8:25 a.m., boston controllers realized that flight 11 had been hijacked.