02.03.2021,17:09
March 2, Fineko/abc.az.
Next international ISO certificate of Quality Management standard once again displays high quality of customer service rendered by the leading mobile operator
Excelled for its exemplary position in the quality of customer service in our country, Azercell Telecom LLC has received the first certificate of compliance with ISO 10004: 2018: Quality Management / Customer Satisfaction Monitoring and Measurement, following the certification review for compliance with the same standard. The quality assessment was conducted by Bureau Veritas Azeri LLC. The audit team was provided detailed information on the process of measuring and monitoring customer satisfaction, including but not limited to, the scope of the process, various methods of measuring customer satisfaction, taking appropriate measures based on the results obtained and the use of information to improve services, and etc.
® Azercell obtains yet another award on customer experience management azertag.az - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from azertag.az Daily Mail and Mail on Sunday newspapers.
–
Next international ISO certificate of Quality Management standard once again displays high quality of customer service rendered by the leading mobile operator
Excelled for its exemplary position in the quality of customer service in Azerbaijan, Azercell Telecom LLC has received the first certificate of compliance with ISO 10004: 2018: Quality Management / Customer Satisfaction Monitoring and Measurement, following the certification review for compliance with the same standard. The quality assessment was conducted by Bureau Veritas Azeri LLC. The audit team was provided detailed information on the process of measuring and monitoring customer satisfaction, including but not limited to, the scope of the process, various methods of measuring customer satisfaction, taking appropriate measures based on the results obtained and the use of information to improve services, and etc.