In one of the first significant India-focused outsourcing consolidations of 2023, full-service BPO MattsenKumar has been acquired by Bill Gosling Outsourcing (BGO), a growing international BPO headquartered in Toronto, Canada.
Gurgaon (Haryana) [India], April 14 (ANI/BusinessWire India): In one of the first significant India-focused outsourcing consolidations of 2023, full-service BPO MattsenKumar has been acquired by Bill Gosling Outsourcing (BGO), a growing international BPO headquartered in Toronto, Canada. With this transaction, Bill Gosling Outsourcing gains a strong foothold in the coveted Indian BPO market, while MattsenKumar will be merged into its global footprint to further enhance service delivery capabilities. The acquisition combines BGO's proven track record of delivering customer experience solutions with MattsenKumar's deep expertise in third-party quality, data analytics, and innovation. Together, the two organizations will offer a comprehensive suite of BPO services to clients across a wide range of industries.
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