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Detailed text transcripts for TV channel - MSNBC - 20110501:11:33:00

delivery of equipment and things we purchase for especially construction projects, and we re able to incorporate those cos costs those increases into our cost when we price a job or when we bid a job. but we also do a fair amount of routine service on commercial air conditioning systems. we have been forced to add a fuel surcharge for our service trucks. we ve gotten a lot of comments through twitter and facebook through our viewers out there. i want to read you one because it s reflecting what you re saying, which is, gunner wrote to us, the gas prices are hurting us. our customers don t realize that we have to raise our prices. our vendors are charging us more for shipping. mike, since you are adding this fuel charge, you want to know what your customers are thinking. are they responsive to it? are they upset about it? they haven t been upset. we tried to contact our customers. we have a fairly substantial customer base. they re pretty loyal to us. we tried to contact them and

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