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Communication breakdowns drive most patients away, survey finds

Communication breakdowns drive most patients away, survey finds
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Report: Nearly Half of Patients Miss Medical Bills Due to Communication Problems

About 45% of patients have missed or forgotten to pay medical bills because of challenges they experienced in communicating with their provider, a survey from Artera found. Another 43% of patients said that these communication issues negatively affected their health.

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Why Providers Need to Stop Overlooking Burnout Among Clinical Support Staff

While levels have gone down from their pandemic peak, burnout remains high among clinical support staff, according to a new report. It found that 70% of clinical support staff experience moderate to severe burnout, with 32% categorizing their burnout as high to severe. Along with the obvious effect it has on support staff’s wellbeing, burnout also negatively impacts patient care.

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WELL Health Ranks as a Top Performer in KLAS Patient Communications Report

/PRNewswire/ Well Health Inc.,a SaaS digital health leader in patient communications and the 2021 and 2022 Best in KLAS winner in Patient Outreach, has been.

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Fighting Front-End Staff Burnout Without Compromising Care

As a result of their burnout, which has been exacerbated by the pandemic, support staff may be rushing a patient or not as receptive to.

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