With more consumers turning to e-commerce, new risk have also emerged as cybercriminals look to take advantage of those unfamiliar with online shopping. Bloomberg
This article is in conjunction with World Consumer Rights Day which is observed on March 15 every year.
Like it or not the COVID-19 pandemic has turned out to be a catalyst for digital transformation, including the growth of e-commerce activities, in Malaysia.
According to an analysis by GlobalData, a United Kingdom-based data analytics and consulting company, in September last year, Malaysia’s e-commerce market was estimated to grow by 24.7% in 2020 while its value is expected to surge to RM51.6bil by 2024.
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