Sometimes bypassing the client completely and reaching out directly to their accountant, lawyer or personal assistant with their permission is the best strategy to access necessary information
Winnipeg Free Press
New (voluntary) federal rules for banks appoint champions for aging clients, aimed at reducing financial abuse, fraud By: Joel Schlesinger
Last Modified: 9:51 AM CST Monday, Jan. 18, 2021 | Updates
A new year with a new champion… for seniors, that is.
New voluntary federal rules came into effect in 2021 for banks regarding how to enhance services for, and protect, aging clients.
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Top among those changes is that all banks have appointed a ‘seniors champion’ to ensure the new Code of Conduct for the Delivery of Banking Services to Seniors set out by the Financial Consumer Agency of Canada (FCAC) does what’s it’s intended to do.