With their other offering, music. Musically, whats happening is very exciting. Ten years ago, artists would still go on tour as a way to sell records. Today, no one is making any money selling records. The only real money is in the live performance, and to have an intimate experience with an artist becomes very precious. Wesley, otherwise known as john wesley harding, has had a long music career, but his soldout cabinet of Wonders Cabaret Show at city winery is one of his favorite gigs. I think were up to our 92nd show. The whole idea of a comfortable evening out with good wine and good food is a good deal, too. The way our show is run and run here is tribute to the fact that theres a certain kind of thing that is perfect for this place. Dont blink because in an instant, city winery has one more trick up its sleeve. This well oiled machine quickly
big change when he noticed his customers buying a lot of beer tap handles, products that werent even part of the original plan. When you hav
us. mark originally focused on carpentry work, building pieces like cabinets for homes, but conversations with other small business owners pushed him in another direction. i had a couple local brewers come to me and say we want t handle. we made it for them. that s when it took off. i just started doing it as sales work. rather than drag his heels, he recognized the potential. fortunately, it didn t require a major pivot in production. it wasn t difficult. we just did more of what we were doing. also plenty of wood turning being done on site. we made beer taps which are lathe turned and go to the breweries and millwork, which is primarily lathe turned. we made stair parts, newals and spindles and handrails. as the number of orders for the handles grew, the team figured out a way to accommodate all customers, especially newer ones. the answer was to simplify the design. we are a wood shop, and we re trying to focus on a definite
big change when he noticed his customers buying a lot of beer tap handles, products that weren t even part of the original plan. when you have customers calling every day, it s hard to turn them away. nice people. they want to give you money. that s a good thing. mark never could have guessed what his best selling product would be when he started his small business in 1981. 20, 30 years ago, beer taps didn t play that big a part in the retailing of beer. and my feeling is that now it s a huge part. i think we have been very lucky to have this marked find us. this market grew around us. the owner of mark supick and company in baltimore, maryland, said his clients are the reason he decided to sell his now popular custom designed wooden beer tap handles. before this, the customer demand wasn t that high. it came in the back door, it was an aside, and we made them because it was a good fit for
line of handles that say a novice brewer can come in and say i want that handle, that suits me. or maybe i want that handle but this changed a little bit. customers know they re being heard, steven has a standing order, but he can always call with a request. he ll go out of his way. i think that s typical of a small business person. you know, your customer comes first, and he ll spend the extra time to go out of his way. i m not talking about hundreds of tap handles, if i need ten, 20, he ll supply them. with customers nationwide, mark said the company has reimagined its production by becoming more efficient. more orders than we ever had, so it was really by necessity to get it done and really keep from banging our heads against the wall. staff has increased. when necessary, manpower can shift. we really sort of compartm t