You may realize 2020 marks a hundred years of the purpose driven business education. We believed in the power of a partnerships to inform and lead change. I would like to thank the cappelli center the cfa society of new york. The centennial series was designed to shine light on the merging and important trends one of the things that we had realized. Is it provides new insight into the current challenges that is disrupted and changed Business Models. Todays session focuses on the challenges that the leaders face and survived. As a scene in Nicholas Sargens latest book jpmorgans fall and revival. Im very proud to say that j. P. Morgan is a largest employer of the cappelli school of business graduates. Our session will take place in a few parts. He will introduce Nicholas Sargen and then they will discuss the fall and revival following the discussion david and i. Will facilitate audience questions. Near the bottom of the zoom screen. You will also be entered into a raffle to win the book.
Mountains, and at the mouth of the delta that went into the Mississippi River and all the lush farmland in arkansas. What we do is husband and i are firstgeneration broadband, cable tv and phone provider. We cover about five counties right at the cusp of the bootheel. Host you say you serve about five counties. In what way . Guest we are broadband, video and the phone provider. Host just like and how many customers do you have . Guest at the last building with 4258. Host can you make money with 4258 customers in the broadband industry . Guest oh, absolutely you can. We have done everything as frugally as possible. We have no middlemen. I have a very shallow bench. I have all first string players. My husband i built this company ourselves so we are first generation providers. We have been in the underground Construction Business for about 18 years and then we have had e opportunity to buy a home in rural Butler County where we were both born and raised and we had no video. We kind of lo
We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making sure there are updates. We sent over hundred emails about benefits and telecommuting, employees went to shelterinplace, what about their laptop, how did they get supplies, can they take equipment from their office. Benefi
Still needs 17 Electoral College votes but were getting new information. Whats changed from yesterday the president is behind in pennsylvania there you see joe biden with an 8,000 plus vote lead in pennsylvania the president behind in the state of georgia, 1584 vote margin thats a really squeaker in state of georgia the president needs both of those to advance here. Pennsylvania is the big kahuna joe biden gets that this race is over take a look. The state of arizona where in last hour we got a new wave of vote from Maricopa County. Thats in arizona near phoenix that pushed bidens lead down. It was just under 44,000 or right around 44,000. Joe biden at 50 even donald trump 48. 6. The difference 4377. 9. So the biden lead holding in arizona. Nevada similarly, weve been getting new vote throughout the day. Yesterday and through to today there you see joe biden ahead 49. 8, donald trump 48. 1. The difference there just over 20,000 votes, guys so a very close race all of this is being watc
I have the honor to serve as the dean of the school of business. 2020 marks 100 years of purpose driven in education since our inception we believe in the power of partnerships to inform and change and i would very much like to thank the center for Global Security analysis. And survived n and the latest book j. P. Morgans fall and revival how the wave of consolidation changed americas premier bank. Im proud to say j. P. Morgan is the largest employer of the schools graduates and i know many of them are on today. A few ground rules first president and ceo of the museum of American Finance will introduce Nicholas Sergeant and th the fall and revival following the discussion david and i will facilitate audience questions and ask that you type your questions in the q and a section and the speaker will do the best to answer the questions. As a participant. They will be notified by the end of the week and before i turn over to david to introduce, i want to take a moment to remind everyone th