She s the New York Times Best-Selling author of How to Be a Bawse and Be a Triangle - self-improvement titles that have resonated with millions of her followers.
We need to remember that we are here to serve them. Each one of them is someone's loved family member. Remembering why we chose a career in medicine or nursing in the first place will guide us to choose kinder and more humane words to speak about all our patients. Kindness feels so much better than resentment. We need to become the good guys again. It's really worth a try.