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Chris Yates, managing director, Cafe Murano
Hospitality has been treated awfully throughout 2020. The campaign for a minister for hospitality is vitally important. Property costs (rent and rates) in central London are unsustainable. This crisis and the impact on high streets should lead to revision of business rate structure and the commercial lease model. Fixed rents with five-yearly upward only reviews should be a thing of the past. During 2020 many sensible landlords have moved to turnover rents to support tenants and this has to be the model for the future of commercial leases.
Roland Horne, CEO and founder, WatchHouse coffee
All operators and landlords will likely stress the imperfection in the Business Rates regime by way of taxing the high street. These were incredibly out of kilter (in both directions not only just too expensive) and therefore the Government will need to relook at how this should be exacted going forward. Our fear borne out of the need to clear the Governm