Back them in that score 100 . All right, fine. Let me ask you this, administrator, when will performance assessments using the new metrics begin to be used, and will any aspect of the performance evaluation process change to track performance over time rather than performance on a single test . In other words, how are you going to ensure tsos are at the top of their game every day not just when job performances are happening . Those are already changed. They have been explained and announced to the workforce. All right. Finally, let me ask you, how will you balance wait times with a focus on security and ensure security considerations dont give way when balanced against increased weight times during busy travel periods like the upcoming Holiday Season . Well, we are seeing increase in wait times. Not significant. One, i wanted to grow this trusted traveler population in a short way, which is a true vetted population. We are working very hard both with the current vendor, who you may ha
Thirdparty contractor. We recruit from all walks of life. I have people with ph. D. S who are front line screeners, who have retired and come back into the workforce. People with music degrees. All walks of life. As you might expect in a workforce of 44,000 screeners you have a broad range of people at all ages. One last question because my time is almost up. If we were to interview 100 folks who had left, not for calls but just left, what would be the dominant reason they cited . Either their expectations werent met or they lost interest. Why do folks leave . Well, ill give you some thoughts i have. Because i havent done those interviews myself. I think it is probably a combination effect. You always have some people who justify it is not their job for them and they move on. Lets address some of the concerns you have with morale. Not feeling like youre doing the mission you thought you would be hired to do. If im a screener and i think it is about effectiveness and screening properly
I think you can never market that enough. But i do believe it really comes down to understanding that were all in the same system together. We have different roles to play. But we can play those roles in a complementary fashion. The airlines have been working very hard to enforce the one plus one rule, meaning the one carryon bag and one handbag or briefcase. Their challenge is, well, its not my business 0 address their Business Models, but i can tell you its just a fact that a lot more stuff is arriving, its packed more full of things, people have electronics in there. Screeners have to be very aten ive. But you knew it had the potential to put more pressure on the screeners. I think that would have been the expectation. Do we have a mechanism Going Forward . Absolutely. En and the airlines have worked closely together. Both sides have to be aware of the impact of the decisions they make. And im as interested in the decisions, in the Business Models of the Airline Industry and how it
Badges in airports. There has been some concerned that security of the bad population. It should be a trusted population. How do you determine whether they are to be trusted . What safeguards do you put in place, inc. Think there is work to be done there. Im encouraged by secretary johnsons reach, earlier this year prior to my confirmation, he asked the Aviation Security thatory Committee Members advised the department and the administrator, they took a hard look and came up with 28 recommendations, with which tsa is fully concurrent, and they are looking for an implementation plan. That said, it was a challenge. Having realtime access to the appropriate databases to screen people. That against the terrorist database. It taking off a lot of time to give me a little answer. Administrator neffenger the 73 members, 69 discrete individuals were not actually on the terrorist watch list. In what had incomplete is called a terrorist information data environment. That information was not suffi
Requirements for cargo on domestic aircraft and cargo coming inbound to the u. S. On foreign and domestic carriers coming from outside the u. S. That reaches all the way back to the individuals that are actually packing the cargo container for shipment. It is an ongoing challenge. Its an ongoing threat. Its one you cant take your eyes off at any point. Russell on the tsa preprogram, a lot of issues have been addressed with that. I understand the benefits of having low risk travelers set aside for expedited screening. You made it a point to, in your testimony today, to try to stop , whereaged inclusion people are benefiting from the program, but have no betting that he no vetting whatsoever. How much of the managed inclusion neffenger re speaking of the covert testing failures are you speaking of the covert testing failures . It is the case that, without getting into detail, as d,spector general roth note some of the people coming into the system were diverted into it. That could have c