Restaurants Fought for Covid Survival, With Some Tech Helpers
Being “online” in the pandemic, many chefs learned, meant much more than having an Instagram account.
The company that began as Krystle Mobayeni s side project, BentoBox, scaled up significantly in the pandemic to help restaurants.Credit.Gili Benita for The New York Times
April 20, 2021, 5:00 a.m. ET
The past year has crushed independent restaurants across the country and brought a reality to their doors: Many were unprepared for a digital world.
Unlike other small retailers, restaurateurs could keep the tech low, with basic websites and maybe Instagram accounts with tantalizing, well-lit photos of their food.
Data now backs up that creeping feeling we ve developed a dependence on delivery.
BentoBox, a website, e-commerce, and marketing platform for restaurants, released the first installment of its Restaurant Delivery Consumer Trend Report in April.
This new report revealed the findings of a year-long study to track how more than 1,000 U.S. consumers’ delivery and takeout habits evolved during the COVID-19 pandemic.
The findings indicate that, even as restaurants begin to reopen in-person dining, diners are not going to change their habits when it comes to ordering takeout and delivery. Nearly eight in 10 takeout customers said they will continue to order at the same frequency they do now.
Thin-crust pizzas at New York City Pizza are wildly popular, according to a report from BentoBox.
Report: This Regional S.C. Chain Serves the Country’s Most-Ordered Menu Item
There’s something special about the New York-style-pizza at
New York City Pizza in South Carolina something that makes customers keep coming back for more. We don’t know exactly what it is because we haven’t tried it yet. But the small regional chain served the most popular menu item for online orders in the country this year, at least according to BentoBox’s
BentoBox, which offers online ordering, gift cards, websites and other services for restaurants, released the report on December 16. It’s based on data and insights from BentoBox’s 6,000-plus restaurant clients around the world. More specifically, the 2020 Restaurant Trend Report “measures the digital transformation of restaurants, including adopting technologies like QR codes and direct online ordering to bypass third parties
BentoBox Releases 2020 Restaurant Trend Report With Insights From Over 6,000 Restaurants Worldwide
250x Growth in Online Orders and a 60x Year-Over-Year Increase in Ghost Kitchens Headline the Pandemic Trends Steering the Future of Restaurants in 2021
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NEW YORK, Dec. 16, 2020 /PRNewswire/
BentoBox, a hospitality platform empowering restaurants to own their presence, profits and relationships, today announced the release of its comprehensive
2020 Restaurant Trend Report. In a year of unprecedented change in the hospitality industry resulting from the COVID-19 pandemic, the report recognizes digital adaptation through the lens of more than 6,000 BentoBox restaurant customers worldwide.
The 2020 Restaurant Trend Report measures the digital transformation of restaurants, including adopting technologies like QR codes and direct online ordering to bypass third-parties. Moreover, it highlights the ingenuity of restaurants in pivoting their bus