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Transcripts for CNN Your Money 20130921 18:14:00

he owns a gun or not, but he says this decision is about his company and his customers, not about him. up next, guns may not be welcome in starbucks, but in the gaming world, oh, boy, they are the instrument of destruction. they are hailed. grand theft auto 5 shattered sales records inity debut this week. what it means for the video game business next. and later, does this look a little strange to you? mark zuckerberg traded in a hoodie for a suit this week when he visited capitol hill. we ll tell you where else he s causing a big stir next. my customers can shop around

Transcripts for CNN Your Money 20130921 18:11:00

on controversial issues, supporting same-sex marriage, banning smoking outside its stores, for example. now starbucks says come get your pumpkin spiced latte, but please leave your gun at home. cnn s. py harlow spoke exclusively with starbucks ceo howard schultz. we re not an anti-gun company. we re in the a policymaker. reporter: the man behind the ubiquitous green siren is smack in the middle of a heated gun-control debate. we have been mischaracterized as either being pro or anti-gun. we re neither. reporter: 43 states have so-called open-carry laws, meaning you can visibly carry a licensed gun in public. many businesses like target, walmart and starbucks say when it comes it customers, if a firearm is allow we the state, it s allowed in their sister. but that has led to dub starbucks pro-gun. we ve seen advocates on both sides of this debate use starbucks as a staging ground for their own motivations.

Transcripts for CNN Your Money 20130921 18:13:00

last month a group of gnawtonew residents sent schultz this letter asking him to ban guns. i think it s a step in the right direction. we would have preferred an outright ban. but it sends a clear message that we need to have safe places for our kid. reporter: how do you make these decisions, howard, of what social issues starbucks should engage in? put your name in front of and starbucks name in front of it? there are times when i feel like america has lost its conscience. and i think the role and responsibility for companies is not only to make a profit but to serve their communities as pest we can. now, the pig question, will people actually leave their guns at home? remember, it s a request, not a ban. a lot of people on social mead ya are saying they ll be packing heat no matter what, saying no more starbucks for me, or a rule to be ignored. on the other side, people saying starbucks is not going far enough. one person tweeted not good enough. i will not be a customer unt

Transcripts for CNN Your Money 20130921 18:12:00

reporter: across the country, gun rights advocates have gathered at the coffee chain displaying firearms for what they call starbucks appreciation day, some posting photos on facebook. customers have felt significantly uncomfortable. children have felt uncomfortable. reporter: so in an open letter, schultz says guns are not welcome at starbucks and asked customers not to bring them. but he stopped short of a ban. we made that decision so that we would not put our people in the uncomfortable position of having to condition front a customer who s carrying a gun. reporter: ryan and bill both carry their guns this public but generally concealed. i intend to respect their wishes. i just won t be taking my business to starbucks. in a free society like america where we re supposed to honor equality, tolerance and each other s rights, here we have a company saying we don t want that right in our store. and i think that s unfortunate. reporter: the brady campaign and others have

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