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Korean Air to build AI contact center

Korea s leading carrier Korean Air and Amazon to collaborate on AI-based customer center

Korean Air, Korea s leading carrier, said Monday it has partnered with Amazon Web Services (AWS) to develop an artificial intelligence (AI)-based platform to improve customer convenience.

Korean Air partners with AWS for cloud-based AI customer service platform

Press Release: Korean Air to build AI Contact Center - Runway Girl

Korean Air, Amazon to jointly build AI-based customer center – The Korea Times

Korean Air, Amazon to jointly build AI-based customer center – The Korea Times
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