CHARLESTON — The West Virginia Legislature is working to limit the number of medical cannabis testing laboratories operating in the state to prevent an over-saturated market.
How Covid-19 changed loyalty and what marketers can do about it
There is no doubt that the COVID-19 pandemic has changed much about the world from the way we work to the way we interact. Some of those changes have improved the quality of life we have and some have made it more difficult, especially for businesses.
Kristina: How has customer loyalty changed since the world went on lockdown in March of 2020?
Kelli Harrison, VP, Account Management, Retail, Sitel Group: The pandemic has significantly changed consumer buying behavior and customer experience (CX) needs. This has been particularly true for the retail industry as ecommerce sales in 2020 were up 32.4% from 2019. The pandemic and lockdowns have accelerated digital CX and forced retail brands to be more present through chat, mobile app, social media and self-service channels. This means brands are connecting to customers in new ways, and customers have new expectations - searching for experiences to make up for the lack of
Radio Iowa
You are here: Home
Lawmakers proposed reductions in Iowa unemployment benefits
Republicans in the legislature are considering changes they say will ensure the taxes businesses pay into the state’s unemployment trust fund don’t go up.
The bill would impose a one-week waiting period before workers would be eligible to receive unemployment.
During a news conference organized by the Iowa Federation of Labor, Kelli Harrison, a UAW member from Marshalltown, said Iowa manufacturing plants are notorious for short-term layoffs.
“Do we really want to go after these workers? Do we want to take a week’s worth of pay because they were laid off through no fault of their own during a time when unemployment funds are not depleted?” she asked.