The complaints body has made early merit assessment a permanent feature of its process, aiming to quickly weed out claims where there is no error or financial loss. The Australian Financial Complaint
The Australian Financial Complaints Authority will permanently adopt a merit assessment process, so that complaints where no error or financial loss has occurred can be identified and excluded quickly.
The vast majority of AFCA members would pay the same or less under the proposed model. A new user-pays funding model proposed by the Australian Financial Complaints Authority (AFCA) would see 90 per
AFCA consults on proposed funding model miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.