In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Caryl Helsel, Founder and CEO of Dragonfly Strategists, explain how closely monitoring the guest journey helps achieve revenue goals. Helsel also shares how technology connects these ideas and discusses ways to apply technology to every aspect of hotel operations. From distribution to commercial, Helsel discusses why all teams should be aligned when rolling out a new revenue strategy.
Loews Hotels & Co. has promoted Christi Davis to senior vice president of the Loews Sales Organization. Davis brings tenured expertise, strategic thinking, data-driven decision making and creativity to her role in overseeing sales and field marketing.