hi there, everyone, i m j.j. ramberg and welcome to your business where we give you tips an advice to help your business grow. teen workers are often the lowest paid and most inexperienced people on your staff. their attitude towards work and how they treat customers can make or break your business. that s why we went to an amusement park concession owner to find out how to get the most from today s teen workers. summer means fun back in my day i would have been ott at work on time, been in uniform. in 56-year-old ken whiting sounds old school to you, that is because he is. if i didn t i would have been fired. i remember as a young kid having that automatic respect for a supervisor. jeff whiting is old school, too. he s ken s 30-year-old nephew. i would drive and not only meet but exsaid their expectations. today you don t see that. ken and jeff are third and fourth generations at whitings food who has been running food concessions at this famous seaside a
amusement park concession owner to find out how to get the most from today s teen workers. summer means fun back in my day i would have been ott at work on time, been in uniform. in 56-year-old ken whiting sounds old school to you, that is because he is. if i didn t i would have been fired. i remember as a young kid having that automatic respect for a supervisor. jeff whiting is old school, too. he s ken s 30-year-old nephew. i would drive and not only meet but exsaid their expectations. today you don t see that. ken and jeff are third and fourth generations at whitings food who has been running food concessions at this famous seaside amusement park since 1953. today s teens are as able as ever but they re far less prepared. employers also are far less prepared to deal with the age group. the whitings say this management problem isn t limited to santa cruz. based on their team work force business, they see a national trend stretching from the california
having that automatic respect for a supervisor. jeff whiting is old school too, he s ken s 30-year-old nephew. i would strive to work hard and not only meet but exceed their expectations. and today, you don t see that. ken and jeff are third and fourth generation family partners at whitings foods which has been running food concessions at this famous california seaside amusement park since 1953. i am a tremendous advocate that today s teens are as able as ever but they re far less prepared. and employers also are far less prepared to deal with the age group. the whitings say this management problem isn t limited to santa cruz. based on their team workforce consulting business called waves for success, they see a national trend stretching from the california beaches to the jersey shore. employers like jeff and ken say this difference in attitude is a big problem for small businesses
i am trying to live my life. that attitude seems to be more common than not. and employers like jeff and ken say that the difference of attitude is a big problem for small businesses like theirs which depend on part time teenaged workers. i ta a they determine whether one of the guests make a purchase, spend more or come back again. they impact that. they impact the bottom line. and the whitings are not alone. how are sales? good. a lot of taffy. a lot of taffy. and how about the apple sales? good. we need to make extra tomorrow. and good. and down the boardwalk, joe morini says the same thing. as any parent knows, they are teenagers and they come with the whole set of teenage issues. manage through eyes of today s teens rather than through the eyings of when they were a teenager. teenage dream it is a challenge that both ken and jeff have met by making changes in their own management team style.
that attitude seems to be more common than not. employers like jeff and ken say this difference in attitude is a big problem for small businesses like theirs which depend on part-time teenage workers. they are the ones who determine whether one of our customers, one of our guests is going to make a purchase, buy more or come back again. a lot of taffy. how have the apple sales been? good. we might have to make a few more tomorrow. owner of marini s by the sea says pretty much the same thing. they re teenagers. they come with a whole set of teenage issues. manage through the eyes of today s teens rather than through the eyes of when they were a teenager. living a teenage dream it s a challenge that both