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Employees not happy with their workplaces, shows survey

NCBA posts an impressive Ksh. 21.5B net profit in FY 2023

NCBA Board of Directors have recommended a final dividend declaration of Ksh. 3 per share bringing the total dividend to Ksh. 4.75 per share

Tanzania
Kenya
Rwanda
Uganda
John-gachora
Institute-of-customer-experience
Kenya-insurance-company
Service-charter
Kenya-service-excellence
Full-year
Managing-director
Customer-experience

State urged to promote customer experience

•Kenya, Rwanda and South Africa as some of the rising countries in the continent in terms of customer experience •Huduma Centres lauded as the right step in improving customer experience in offering government services

Kenya
Naivasha
Rift-valley
Rwanda
Mungala
Eastern
South-africa
Kenyans
Chantel-botha
Sheila-mugusia
Institute-of-customer-experience
Huduma-centers

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