The study concluded that Quadient’s CJM SaaS-based solution, Inspire Journey, is distinguished by its approach of providing a CJM tool designed for customer communication portfolio management, connecting often ignored touchpoints in customer experience.
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Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has been positioned as an overall leader in the 2021 Aspire Leaderboard for Customer Communications Management
Paris, May 27, 2021
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has been positioned as an overall leader in the 2021 Aspire Leaderboard™ for Customer Communications Management (CCM) the fourth year in a row that Quadient has earned the distinction. Additionally, consulting firm Aspire recognized Quadient’s Inspire Suite solution as a leader in the Leaderboard’s sub-grids for Omnichannel Orchestration, Communication Composition and Business Automation.
The Aspire Leaderboard is a CCM vendor positioning grid published by Aspire Customer Communications Services, a consulting firm specializing in CCM and Digital Customer Experience.