Good afternoon. Water companies in england and wales have been ordered to repay nearly £158 Million to their customers. The Regulator Ofwat says its because the firms have failed to meet performance targets such as cutting Sewage Spills and leaks. Some future Water Bills will be reduced to reflect the missed targets. Our Environment Correspondent Jonah Fisher reports. A warning this report contains flashing images. This Report Card does not make pleasant reading for the Water Companies. Targets for reducing leaks are not being hit, the number of Pollution Incidents has hardly changed in the last five years and Customer Satisfaction has continued to fall. Three Water Companies anglian, southern and welsh are rated bottom of the class. The others are just average, with none rated in the top category. So we think the sector suffers from a culture of poor performance, that companies are not taking responsibility for their performance. They are too often blaming the weather or the circumst
A truce cant come soon enough. In rafah, another day of harrowing loss. Palestinians mourn for 20 members of the abu ansa family, killed in their beds by an israeli air strike, according to Hospital Officials and gazas civil defence. Among the dead, five month old twins, as old as the war. They were laid down gently with their relatives. Their mother spent ten years trying to have them and endured three rounds of ivf. Now all she can cradle is their baby clothes. I gave birth during the war, she says. It started on saturday, i gave birth next friday. I didnt get enough of them, i swear i didnt get enough. I have no one else, she says. They have gone with their father. We were sleeping, i swear. Israel continues to say it takes feasible precautions to lessen civilian harm. There were about 35 people in the house, says farouk abu ansa. Most were children. There were no fighters. The house collapsed on them, three or four storeys. In israel, too, families and anguish. Their loved ones tra
Reports from tel aviv , and a warning her report contains images some people might find upsetting. A truce cant come soon enough. In rafah, another day of harrowing loss. Palestinians mourn for 20 members of the abu ansa family. Killed in their beds by an isreali air strike, according to Hospital Officials and gazas civil defence. Among the dead, five month old twins. As old as the war. They were laid down gently with their relatives. Their mother, spent ten years trying to have them, and endured three rounds of ivf. Now all she can cradle is their baby clothes. I gave birth during the war, she says. It started on saturday, i gave birth next friday. I didnt get enough of them, i swear i didnt get enough. I have no one else, she says. They have gone with their father. We were sleeping, i swear. Israel continues to say it takes feasible precautions to lessen civilian harm. There were about 35 people in the house, says farouk abu ansa. Most were children. There were no fighters. The house
Reports from tel aviv, and a warning her report contains images some people might find upsetting. A truce cant come soon enough. In rafah, one more day of harrowing loss. Palestinians mourn for 20 members of the abu ansa family, they were killed in an air strike, according to Hospital Officials and gazas civil defence. Among the dead, five month old twins. As old as the war. They were late down gently with their relatives. Their mother spent ten years trying to have them, and endured three rounds of ivf. Now all she can cradle is their baby clothes. I gave birth during the war, she says. It started on saturday, i gave birth next friday. I didnt get enough of them, i swear i didnt get enough. I have no one else, she says. They have gone with their father. We were sleeping, i swear. Israel continues to say it takes feasible precautions to lessen civilian harm. There were about 35 people in the house, says farouk abu ansa. Most were children. There were no fighters. The house collapsed on