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Detailed text transcripts for TV channel - MSNBC - 20130928:09:41:00

out soon especially in title 2 and 3 at some point in the near future. they re saying this is a new world. to the point, we re building a lot of the practices we ve learned in the last four years. when we re talking with the s.e.c. and the regulators, they re asking about best practices and how to learn from that to have the best possible evolution of the industry. you talked to a lot of entrepreneurs. is this interesting as a way to raise money? one of the things we re telling people at black enterprise is that it s very important for entrepreneurs to pay attention to the regulatory developments as this thing evolves. you already have existing players like indie go go that are paying attention, people are poised to jump in. we did a piece on pro hatch.com. there s bolster.com. these are other different types much crowd funding entities designed to take advantage of this idea of getting equity to small business owners. you really have to pay attention to the regulatory developments

Detailed text transcripts for TV channel - MSNBC - 20130928:09:43:00

the draft rules are sitting on their plate to be brought to the attention of everyone else. it s a matter of time. i think we re on the cusp of the rules coming out. i believe that the s.e.c. wants to see how it plays out with the accredited investors first and then come out with proposed rules for title 3 and unaccredited investors. let s step back one second. if you go into he cequity crowd funding, i suspect your answer would be different. is there something that s worked well on indie-go go. some advice? you need a good pitch, be pro ak tich and find an audience that cares. some of the data we see is having a good video as part of your campaign, you ll raise 114% more money than if you don t have a video. campaigns will hit your target on day 46 of a campaign. we know that e-mail is one of your number one tools, twitter number two. facebook is number two, twitter number three. things like this are

Detailed text transcripts for TV channel - MSNBC - 20130928:09:44:00

interesting. we have a series of data showing you how to optimize your raise on indie-go go. it s so great to talk about this. it s really exciting. congratulations to you sherwood. i know you ve been working hard on this. you can stick around for a little longer. customer service can make or break your company. think of zappos, it was built on exceptional customer service. i called in with an issue. the agent on the other end of the phone was so incredibly helpful that i told my friends about it. how well do you think your staff is connecting with your clients? here are five tips how to improve employee and customer communication kus courtesy of yfs magazine. use practical examples, give your employees realistic scenarios and the best ways to deal with them. two, train employees with a three-step model. start with a talking script you use when calling and communicating with customers,

Detailed text transcripts for TV channel - MSNBC - 20130922:11:44:00

things like this are really interesting. we have a series of data showing you how to optimize your raise on indiegogo. great. it s great to see you and talk about this. congratulations to you, sherwood, i know you ve been working hard on this for a long time. it s great to see you. stick around for a little bit longer. customer service can make or break your company. think of zappos. that whole business was build on exceptional customer service. just the other day i called into a business i bought something from and the agent on the other end of the phone was so incredibly helpful, i told my friends about it. here now are five tips on how to improve employee and customer communication, courtesy of yff magazine. use practical examples, realistic scenarios and the best way to deal with this. two, train employees with a model, start with a talking

Detailed text transcripts for TV channel - MSNBC - 20130922:11:41:00

people are saying, wow, equity crowd funding is going to be in the near future, this is a whole new world. really, to your point, we re building a lot of the practices we ve learned in the last four years and when we re talking to the regulators, they are asking us about best practices to make sure we have the best possible evolution of the industry. alfred, you are an entrepreneur yourself, is this something that s interesting to you as a way to raise money? everyone is fascinated by this prospect, but one of the things we re telling people at black enterprise is it s very important for entrepreneurs to pay attention to the regulatory developments as this thing evolves. you already have existing players like indiegogo paying attention, there s a lot of new people poised to jump in. we did a piece on a company called prohatch.com, bolster.com, different crowd funding entities taking advantage of getting equity to small business owners, but you

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