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The power of the continuous close - new data sheds light on automating finance

Automation can eliminate manual tasks and free finance teams to focus on value-added analysis - but there's more to ROI than these gains alone. Dan Miller.

Customer-facing, self-service finance? Liberty Security shares their Zoho Finance Platform experience

Today's finance leaders have a daunting purview: serve the business with insights, not just reports. And: do more with less. But what about serving customers.

CCE 2022 highlight - is your organization digitally fit? Ingram Micro reveals its keys to large scale transformation

Operationalize your transformation with DigiOps - but don't automate stale processes. Always check your digital fitness, not just your bottom line. That's just a sampling of the lessons Ingram Micro learned along the way. In its case, the platform changed everything.

Why do customers take on business transformations, and where do they get off track? New project data sheds light

How can companies get through business transformations quicker? Marissa Gilbert breaks down the key takeaways from ASUG's collaboration with SAP Signavio on this study.

Humanization – fueling customer service today and in the future

Knowing what customers really want and need - the good, the bad, and the ugly - is critically important for service improvement. But businesses need to take it a step further to make it count. Michael Ouissi of IFS makes the case.

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