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“We see so many tenants get behind, and then not be able to catch up,” the email said. “We then have a difficult time with the unfortunate job of having to remove and terminate these tenants from their properties. “It is not pleasant at all, and we can only enjoy our Christmas less because of this.” The message angered a tenant, who said the company had assumed people spent their rent money on presents or holidays.
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The Rent Shop s office in Dunedin. “It came across as a really passive-aggressive threat to the tenants, and I think it is sad they have such an obviously dim and disdainful view of the people who rent their properties.”