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Missed connecting flight due to delay by airline, Air India asked to pay Rs 3 85 lakh compensation after 20 years fight

Air India: A retired public sector bank manager and his three family members fought against Air India for the airline s deficient service which caused them to miss their connecting flight and allegedly led them stranded in Kolkata Airport for about 15 hours. All the four passengers were travelling from ​Thiruvananthapuram, Kerala to Dibrugarh, Assam in December 2003.

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