A toxic workplace is a silent intruder that s rotting organisations from within. Making headlines of late, viral videos exposed managers from HDFC Bank and Bajaj Finserv berating their employees, sparking a nationwide debate on workplace toxicity. Did you know an increase in toxicity is causing higher attrition rates? A common toxic trait seen at workplaces is superiors demanding 24 7 access to employees’ personal time. What are companies doing to detect and deter toxicity? Should the definition be expanded to include delivery expectations, work timings, and career progression? Apoorva Mittal talks to Aparna Mittal, Founder of Samāna Centre for Gender, Policy & Law, Hemindra Hazari, Independent Banking Analyst, and Tanmoy Goswami, Creator of Sanity.
The gap between Axis Bank’s own portrayal of customer experience and the reality of customer complaints recalls Robert Louis Stevenson’s classic tale of Dr Jekyll and Mr Hyde.
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