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Help Lightning, a Birmingham, Ala.-based provider of remote visual assistance software, raised $3m in Series A2 funding.
The round was led by Mumbai, India-based engineering & infrastructure conglomerate Larsen & Toubro (L&T) with participation from Atlanta, Georgia-based Engage.
The company intends to use the funds to continue to invest in remote visual support and further accelerate the product roadmap.
Led by CEO Gary York,
Help Lightning provides a platform that uses augmented reality to virtually place an expert on-site anytime, anywhere. The company’s patented merged reality feature provides a video-based collaborative environment where a person needing help “meets” an expert on a video call. Using merged reality (the merging of two video streams) and 3D annotation, the two parties can communicate in real time, as if they were working side by side. The expert can virtually “reach out and touch” whatever the person needing help is working on, use hand gest
05.24.21 Why You Need A Service Dream Team And How To Build One
By Aly Pinder, IDC
Some organizations plan to delay new equipment purchases as they assess what will be their next normal. This will put an outsized strain on the service organization as legacy and aging equipment gets pushed to its limits. The challenge will be how field service organizations can deliver increased levels of support and quality experiences with finite resources.
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Submitted by Help Lightning Touchless support has suddenly jumped into focus for service organizations. With heightened safety precautions limiting service visits, virtual support offers the security and convenience customers want. The BUNN service team has a solution, Help Lightning s virtual expertise software.
Volatility struck bourses in early trade as the key benchmark indices regained positive zone soon after opening lower. At 9:25 IST, the barometer index, the S&P BSE Sensex, was up 47.04 points or 0.09% at 50,240.37. The Nifty 50 index was up 21 points or 0.14% at 15,129.10.
The S&P BSE Mid-Cap index was up 0.82%. The S&P BSE Small-Cap index was up 0.69%.
The market breadth, indicating the overall health of the market, is strong. On the BSE, 1573 shares rose and 673 shares fell. A total of 106 shares were unchanged.
Stocks in news:
Tata Motors lost 4.86%. On a consolidated basis, Tata Motors reported net loss of Rs 7,605.40 crore in Q4 FY21 lower than net loss of Rs 9,894.25 crore in Q4 FY20. Total revenue from operations during the quarter increased 41.8% year-on-year (YoY) to Rs 88,627.90 crore in Q4 FY21.
Through its subsidiary Larsen & Toubro International FZELarsen & Toubro announced that its wholly owned subsidiary, Larsen & Toubro International FZE has entered into a Share Purchase Agreement on 17 May 2021 to purchase, 6.35% stake in Help Lightning INC., a Delaware Corporation.
The company will invest USD 2.5 million for acquisition of 2,241,408.68 shares of Series A Preferred Stock.
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