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PolyU School of Hotel and Tourism Management Partners with World Travel and Tourism Council to Define the Future of Global Retail Tourism

The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University has joined hands with the World Travel and Tourism Council (WTTC) to support the sustainable development of global tourism. Undertaken collaboratively by teams from the SHTM’s Hospitality and Tourism Research Centre and the Council, the WTTC–SHTM Global Retail Tourism project offers critical data-driven insights into the key trends, challenges and opportunities shaping retail tourism in the post-pandemic era.

Sephora North America names Artemis Patrick as President

Sephora has named Artemis Patrick president of North America. She will take up her new role on October 2, working alongside current president and CEO Jean-André Rougeot, until he retires in April 2024. At that time, Patrick will succeed him as CEO of Sephora North America making her the first woman to lead the retailer’s division. Artemis Patrick has been part of the LVMH-owned company for close to 20 years. She started in 2006 as Director of E-Commerce Merchandising before being promoted to.

WTTC unveils the power of Retail Tourism

Presenting Global Retail Tourism: Trends and Insights

A thought leadership event exploring the significant untapped potential of retail tourism took place at La Roca Village, part of The Bicester Collection, in Barcelona today, concluding with a resounding call for attention to the importance of retail tourism. The event featured the launch of a ground-breaking report, “Global Retail Tourism: Trends and Insights”, a collaborative effort between the World Travel & Tourism Council (WTTC), The Bicester Collection and Hong Kong Polytechnic University. With a strong focus on data and insights, the report seeks to define the future of retail tourism, highlighting the key trends, challenges, and opportunities shaping the sector.

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